ERADICATION OF WILD LEVELS IN PUBLIC SERVICES IN BANDUNG CLASS I ROUTINE

PEMBERANTASAN PUNGUTAN LIAR DALAM PELAYANAN PUBLIK (PUBLIK SERVICE) PADA RUTAN KLAS I BANDUNG

Abstract

Illegal levies have been ingrained in the correctional ranks that exist throughout  Indonesia. This has become a bad precedent for socialization in the community. With  this, it is necessary to improve the integrity and transparent public service system that  is provided to service recipient communities to improve public trust in correctional  services in prisons and detention centers in Indonesia. Services that can be provided to  service recipient communities are services that can be seen directly from the results  and transparency in realizing excellent service and quality. Services that are a complaint  against indications of illegal levies in prisons and detention are services to visits (bezel),  remission proposals, assimilation, conditional leave, free explanatory leave, paid  release, and the provision of other services needed by the community and prisoners. 

To get information that is as clear as possible, this study uses descriptive  qualitative research methods by measuring the behavior of officers, prisoners, and  prisoners. The research uses in-depth interview methods to visitors (bezel), to prisoners  and prisoners as data sampling and direct observation in the Class I Prison in Bandung  to find out the actual conditions in the research locus. 

The results of the study indicate the need for strengthening commitment with all levels  of officials and officers in the Bandung Klas I Prison in eradicating illegal levies in  providing services, increasing commitment and integrity in services, providing  Information technology-based services and strict supervision of the giving of prisoners'  rights. Realizing principles and regulations are necessary to provide guidance and  training for all Klas I Bandung detention officers to strengthen Integrity in the  implementation of tasks. With training and education can provide strength and insight  for officers to be able to build integrity and commitment to good service in prison.